1. Identify your app
Include the product name, version number and where you obtained the installer, if applicable.
Help & support
Support, without the guesswork.
Support channels, response targets and service hours are not yet published. This page explains what to prepare when support becomes available.
2. Describe the issue
Share the steps that led to the problem and the exact error message, removing private information.
3. Protect your data
Never send passwords, API keys, licence secrets or unrelated personal files in a support request.
No ticketing system or support email is connected. Do not assume
a request has been received until a real support channel is
published and confirms receipt.